At JRG Productions, we respect the privacy, choices and rights of our clients, website visitors and project partners. This Consent Policy explains how we obtain, manage and use consent when collecting personal information, communicating with individuals, using cookies, and delivering our production services.
This policy works alongside our Privacy Policy, Cookie Policy and Terms & Conditions to explain how we handle personal information responsibly and transparently.
By providing your information, submitting an enquiry, accepting cookies or entering into a working agreement with JRG Productions, you acknowledge and consent to the relevant processing activities described in this policy.
1. What Is Consent?
Consent means giving clear permission for JRG Productions to collect, use or process your personal information for a specific purpose.
Under the UK General Data Protection Regulation (UK GDPR), valid consent must be:
- Freely given
- Specific
- Informed
- Clear and unambiguous
We will only request consent where it is required and will ensure that individuals understand what they are agreeing to before their information is used.
2. When We Request Consent
JRG Productions may request consent in several situations, including:
Website Enquiries
When you contact us through our website forms, email or other communication channels, you provide consent for us to use your information to respond to your enquiry and discuss our services.
This may include:
- Your name
- Contact details
- Project requirements
- Event information
- Any details you provide regarding your production needs
We only use this information for legitimate business communication related to your enquiry.
Marketing Communications
Where applicable, we may request your permission to send marketing communications, updates or information about our services.
You will only receive marketing communications where you have provided appropriate consent.
You can withdraw your consent at any time by contacting us or following the unsubscribe instructions included in communications.
Cookie Consent
When you visit our website, we may request consent before using non-essential cookies.
You can choose whether to accept certain cookie categories, including analytics or marketing cookies.
Essential cookies required for website functionality may operate without consent where permitted under applicable laws.
For more information, please refer to our Cookie Policy.
3. Consent During Production Projects
As a production company, JRG Productions may handle information, materials and content connected with client projects.
Consent may be required for:
- Recording or using project-related information
- Using client-provided materials
- Capturing photographs or videos during events
- Using completed work for promotional purposes
- Displaying project examples within portfolios or marketing materials
Any use of client materials, footage or project content will be handled according to the agreed project terms and permissions.
4. Client Approval and Permissions
Clients are responsible for ensuring that they have the necessary permissions for any materials, content or instructions provided to JRG Productions.
This may include:
- Logos and branding materials
- Music, images or videos
- Venue permissions
- Participant permissions
- Third-party content
By providing materials to JRG Productions, clients confirm that they have the appropriate rights and permissions to allow their use for the agreed project.
5. Consent for Photography and Filming
Some JRG Productions projects may involve photography, filming or recording as part of event production or creative services.
Where required, appropriate permissions may be obtained from:
- Clients
- Event organisers
- Venues
- Individuals appearing within recorded content
Clients are responsible for informing JRG Productions of any restrictions or special requirements relating to filming or photography.
Where individuals do not wish to be recorded, reasonable efforts should be made to respect their preferences.
6. How We Record and Store Consent
Where consent is required, JRG Productions may maintain records showing:
- When consent was provided
- The purpose for which consent was obtained
- The information or activity covered by the consent
- Any withdrawal or changes to consent
Consent records help us demonstrate compliance with data protection requirements and ensure personal information is handled appropriately.
7. Withdrawing Consent
You have the right to withdraw your consent at any time where processing is based on consent.
To withdraw consent, you can contact JRG Productions using the details provided below.
Please note:
- Withdrawing consent does not affect processing that took place before withdrawal.
- Some information may still need to be retained where required by law or contractual obligations.
- Removing consent may affect our ability to provide certain services or communications.
8. Data Protection and Security
JRG Productions takes reasonable steps to protect personal information and consent records from:
- Unauthorised access
- Accidental loss
- Misuse
- Unlawful disclosure
We only keep information for as long as necessary for the purpose it was collected or to meet legal and business requirements.
9. Third-Party Services
JRG Productions may use trusted third-party services to support website operation, communication, analytics or project delivery.
Where third parties process personal information on our behalf, we expect them to maintain appropriate privacy and security standards.
Third-party providers may have their own consent requirements and privacy policies.
10. Changes to This Consent Policy
We may update this Consent Policy from time to time to reflect changes in:
- Legal requirements
- Business practices
- Technology
- Services provided by JRG Productions
Any updates will be published on this page with the revised date.
11. Contact Us
If you have questions about this Consent Policy, how we use consent, or how your personal information is handled, please contact:
JRG Productions
5 Farthingate
Southwell
NG25 0HT
United Kingdom
Email: info@jrgproductions.co.uk
Phone: 01636 819536